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5 Unskippable Launch Emails To Boost Your Sales

Writer's picture: Nikki TrailorNikki Trailor

Writing launch emails that have a big impact on your launch revenue is about more than just talking about your offer successfully…


…the emails are no use if they don’t drive your reader to take ACTION. 


I've worked on countless six and multi six figure launches, and I've noticed the ones that included these 5 emails performed the best.  


Your sales emails aren't just about ticking boxes and sharing information. They should be strategically planned to tap into consumer psychology based on where your readers are in the buying journey. 


I’m breaking down the 5 unskippable emails you need to increase your launch revenue. 



Unskippable Email #1: Bridge The Gap


This email needs to show your reader how the thing you're selling will get them to the dream outcome they're looking for. The purpose of this email is to get your reader to believe in your offer, and imagine what's possible for them when they buy it and take action. 


You're highlighting the outcome of your offer here. But it's also about the journey and full transformation–not just selling the result but what they'll experience along the way. 


You want to position your offer as the bridge that will get them to the future they want.


To write this email, you should know these things about your audience. 

  • Who do they want to become? 

  • What do they want to achieve? 

  • What do they want their life to look like?

  • What don't they want to do in order to get the desired result? –This one’s important because it also does the sneaky thing of showing them why other solutions won't work and why yours is the thing that will help them get results. 


Even if they've tried other things and failed to have the same results that they want in the past. And if they haven't tried anything before it should remove any resistance they have at the same time–you're battling a big objection they might have had. 


Use client stories or case studies to demonstrate the transformation from start to finish so they can picture themselves getting the results they want more easily. 


This email works best towards the start of your launch sequence but not before you've introduced your offer in a previous email.


Unskippable Email #2: Quick Wins


This is one of my favorite emails, especially for things like courses, memberships, or coaching programs where it might take someone up to a year to get the main outcome they're looking for. 


Months or years can feel like such a long time from the point of purchase, especially when people are hardwired to seek instant gratification. People can’t often picture that a 12-month transformation is possible because it feels so far from where they are now.


This email is a great way to show your audience that they'll still see some benefits along the way. And they won't have to wait 12 months to get some kind of benefit or result. 


Think about your offer and what they might be able to achieve within the first day or the first week or even the first month that will give them a smaller but still desirable win. 


If you can't think of anything, talk about anything they might get instant access to when they buy your offer. So things like a community, a workbook, or a live call where they'll start getting coached and start seeing breakthroughs. 


If they have access to any resources like video lessons or an audio feed, talk about how long it will take to go through the first one and the results that they'll get specifically from the content. 


This works really well because it helps whoever's reading your emails to picture vividly what they'll get out of some of the resources included. And if they can start benefiting in the next seven days, they'll feel like they're getting more value out of that offer. 


If you're selling a group program with a specific cohort start date, you can still use this email even if your program starts in over a week. Just talk about it as if it's the first week or month from the start date that they'll start seeing these wins. Easy. 


I normally send this email somewhere in the middle of the sequence. It’s pretty good at helping people get off the fence once you drift into that horrible mid-cart lull when sales start slowing down. And if that happens to you, by the way, don't worry, that is totally normal.


Unskippable Email #3: Objection Buster 


This is similar to an FAQ or frequently asked questions email which you'll see in so many launches. But a lot of people do this wrong…. (sorry, not sorry.)


Instead of answering basic questions about your program, this email should actually help people make a decision and get them off the fence. You can have multiple objection emails, but in a one-week launch where you only have your cart open from say Monday to Friday or for seven days, you'll likely have to tackle quite a few objections in one email to get more mileage out of it. 


This email is so important for breaking down any barriers people might have about joining. Skepticism when making a purchase is totally normal. It's how our brains are wired. But this email helps fight off your audience's natural skepticism. 


It’s not about over promising, it's about addressing very real thoughts or concerns that people might have as honestly as possible so they can make an informed decision about whether buying or not is right for them. 


Without talking to your audience, it's hard to know what their biggest objections are but I can't recommend doing this enough. If you have sales calls or DM conversations as part of your sales process, you should have a good idea of the questions and objections that come up all the time. 


If not, maybe give it a go so you can get some insights. Then look for the most common ones and make sure you talk about them in your objection buster email first. If there are objections in the form of questions, you could frame this as a frequently asked questions email or even use this on your sales page.


The best copy is written by your audience and stealing these objections and questions makes it easy peasy to write your emails and sales page. You can this one off your list. Fast.


Unskippable Email #4: The Pep-Talk


The point of this email is to empower people to make a choice, whether that is a yes or no, if they're sitting on the fence by the last couple of days you have your cart open, it could be due to fear–either they’re not 100% confident that it's the right solution, or they don't trust themselves to get results. 


We want to empower them to believe the results your program offers are possible, by getting them to believe in themselves. 


If it feels like they're a perfect fit, we want them to finish this email feeling like they're ready and the type of person who will take action and do the thing to get the results once they get inside. 


The pep talk email should give them a mindset shift that helps them understand when and if they are ready for your offer. It also should inspire them to take action if they're ready.


This is not about coercion. And it's not about persuasion. It's about shining a light on them and helping them to understand if they are holding themselves back. 


I love incorporating stories into this email–especially a story about your own transformation in the same area as your offer, or a client transformation story. If you or they had doubts before learning what you're teaching, then share that here. It really helps people to see that they're not alone before diving into something, especially when they're feeling nervous. 


Unskippable Email #5: Dish The Dirt


The 5th unskipable email isn't actually a sales email, but a post-sales email. If you don't send people a “why didn’t you buy?” survey, you’re missing a huge opportunity to improve your sales and future promotions. 


The purpose of this email is to understand why people didn't buy by linking to a simple survey. The survey should have just a few questions that give you insights on your offer, your messaging, and even your audience, so you can use it to improve any future launches. 


You can use it to improve your offer, your marketing campaigns, your social posts, you name it.


Send this to everyone you were sending launch emails to that didn't buy your offer. 


The email itself should be short and sweet, asking people to fill in the survey. And if you want to increase the probability of people filling the survey out–because a lot of people just won't do it without a reason–you could try entering everyone who responds into a giveaway, or donate money to charity on their behalf, or even offering them a freebie or a discount as a thank you. 


You'll also get more responses if you don't ask too many questions that require lengthy answers. I'd give it a week or so and give them a hard deadline to get those results back to you. 


Once you have some answers back, analyze your results and figure out whether you need to make any changes to your offer or the copy that you use in your launch emails. 


Look out specifically for responses where people didn't understand what the offer was, or didn't buy because they didn't realize that something they wanted was included. And also look for responses where people ask for something else entirely, as you may wish to use that to tweak or create new offers. 


Remember to take anything with a pinch of salt where people request features or different levels of support. Unless you get a lot of people saying the same things, it might not be worth paying attention to and until your audience put their money where their mouth is and actually buy those things from you, you can never be 100% sure whether it's going to work. 


This is why we do this research process in the first place. The whole purpose of this final email is to help you continually improve your launches. I'm a big fan of rinsing and repeating and tweaking and refining just to get you bigger and bigger results every time by increasing your conversions, which is what this email will help you to do. 


 

These aren’t the only emails you need for a successful launch but they are 5 of the most important I see people not using to their full advantage. If you want templates and prompts for all of these emails, along with access to the other five emails I recommend sending during a one week launch, get your hands on my launch email templates.


These fill-in-the-blank templates give you everything you need to write your own emails for a successful launch within one afternoon. 

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